Privacy Policy
Last Updated: May 14, 2025
1. Introduction
At Surge Proxy – Fast VPN Proxy, safeguarding your privacy is central to our mission. We are committed to providing a secure, private, and transparent browsing experience. This Privacy Policy describes how we collect, use, and protect your information when you interact with our application and associated services (“Services”). We operate with a firm belief in privacy by design and data minimization.
2. Scope of this Policy
This Privacy Policy applies exclusively to Surge Proxy – Fast VPN Proxy and governs all interactions within our app ecosystem. It does not extend to any external websites, services, or third-party platforms accessed through our app. We strongly encourage users to review the privacy practices of any third-party services before engaging with them, as we are not liable for their data handling procedures.
3. Information We Collect and Why
a. Anonymous Technical Information
To deliver optimal performance and ensure device compatibility, our app automatically collects non-identifiable technical data, including:
– Device type and operating system version
– Language preferences
– Google Advertising ID (for internal analytics and non-personalized advertising)
– Connection type (e.g., Wi-Fi or mobile network)
– Date and time of access
– Mobile network provider (when available)
This data is used exclusively for diagnostics, service optimization, and ensuring a smooth user experience.
b. Connection and Diagnostic Logs
To maintain high availability and reliability, we collect anonymized connection metrics such as:
– Frequency and origin region of connection attempts (no IP addresses logged)
– Connection success/failure status
These diagnostics help us monitor network infrastructure and improve connectivity. Crucially, these logs do not capture browsing activity, DNS queries, or user identifiers.
c. Strict No-Logs Policy
Surge Proxy maintains a zero-log policy. We do not collect:
– Web activity or browsing history
– Traffic content
– Search queries or user behavior
– DNS lookups
– IP addresses or identifiable metadata
We do not, and technically cannot, observe or store your activity within the VPN tunnel. Your digital footprint remains untraceable within our network.
d. Aggregated Analytics
We may aggregate anonymous usage data for analytical purposes, such as:
– Assessing server load
– Identifying usage trends
– Improving features
This statistical data is stripped of any identifiable components and cannot be traced back to individual users.
4. Children’s Privacy
Our Services are not directed toward children under the age of 16. If we discover that we have inadvertently collected information from a user below this age threshold, we will take immediate steps to delete such data. We advise individuals aged 16–18 to review this Policy with a parent or guardian.
5. Data Retention and Deletion
We retain only anonymized, non-personal data necessary for the proper functioning of our Services. Diagnostic logs, where collected, are purged once they are no longer needed for operational purposes. Since we do not store personal identifiers, no identifiable user accounts or logs exist.
Users may request deletion of any anonymized data associated with their device. We honor such requests promptly, reinforcing our commitment to your privacy.
6. Security Measures
Surge Proxy employs industry-leading security protocols to protect all data:
– Secure encryption for all connections (e.g., TLS, IPSec, or OpenVPN)
– Regular security audits and updates
– Minimal attack surface through limited data collection
Even in the unlikely event of a data breach, our no-logs policy ensures that no user-identifiable information is ever exposed.
7. Third-Party Partnerships
We may engage trusted third parties for services such as analytics or ad delivery. These entities may access anonymized data (e.g., Google Advertising ID) strictly for their intended purpose and are contractually prohibited from collecting personal data or monitoring user activities.
All partners are thoroughly vetted to ensure adherence to high data protection and confidentiality standards.
8. Changes to This Policy
We reserve the right to revise this Privacy Policy as legal or operational requirements evolve. Any updates will be posted here, and the updated “Last Updated” date will indicate the effective time. Continued use of Surge Proxy – Fast VPN Proxy constitutes acceptance of the revised terms.
9. Your Rights
Although we do not collect personal information, users maintain the right to:
– Request deletion of any anonymized technical data
– Inquire about our privacy practices
– Lodge a concern regarding our data handling
To exercise these rights, contact us using the method below.
10. Contact Us
For any privacy-related inquiries or concerns, please contact our team at:
We are committed to addressing all inquiries promptly and transparently. Your privacy is our top priority.